A 5-step recipe to position your firm for a competitive advantage

April 30th, 2013

At the risk of sounding like I’m a little full of myself, I’m going to toot my own horn… but only to make a point.

We had an inquiry from a good-size research firm in the U.K. recently, which was sort of unusual… since I don’t really do anything to try to build business there. So I was a little flattered.

During the introductory portion of the call (gotta love Skype!), my contact said that he reached out to me, “because you’re the most recognized name in marketing & sales in our industry in the UK.”  Are you kidding me?!  How did that happen?!

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Is the Market Research industry changing the way it feels about Marketing & Sales?

April 26th, 2013

As I mentioned in last week’s blog, I had the privilege of speaking at the CASRO Management Conference this week in New Orleans.  By the way, if you run a research agency and haven’t been, you need to put it on your calendar for next year!

In addition to speaking, I also had the opportunity sit in on all the other sessions and panel discussions.  Interestingly, about half of the topics revolved around marketing & sales!  At a market research event?

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Going to the CASRO Management Conference in New Orleans?

April 17th, 2013

I’m privileged to have been invited to speak next week at the annual CASRO Management Conference, the only industry event that exclusively focuses on casro logomanaging the business side of the research business.   Sessions are centered on such topics as marketing, sales, HR and finances.

The title of my session is, “12 Reasons Why Your Marketing & Sales Might Not Be Working & What You Can Do About It.”  The presentation is based on our eBook of the same name.

It’s still not too late to register.  For details, Click Here.

Hope to see you there!

Ask the MAGIC QUESTION to gain a competitive advantage

April 10th, 2013

magician2I’m writing this blog post from a coffeeshop about an hour from home while my wife & I are living with my in-laws for a few days.  Our new hardwood floors are being finished and we needed to be out of the house.

But it wasn’t by design.  The floors were actually finished a week ago… but then got scuffed up by the painters dragging their ladder across the floor to do their job.  Was the scuffing bad?  Not really… but enough that it bothered us.

We called the general contractor to express our displeasure.  Some people in his position would have argued, said the scuffs were to be expected, blamed it on others, etc.  Not our contractor.  His question was simple and straightforward, “What do I need to do to make you happy?”

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Hiring your first sales rep? Answer these 3 questions first… (part 3 of a 3-part series)

April 2nd, 2013

This is part 3 of a 3-part series to help answer a few important questions for those firms in the Market Research industry that are thinking about hiring their first sales rep.

In part 1, we discussed the advantages and disadvantages of Inside vs. Outside sales rep.  In part 2, we talked about the Hunter vs. the Farmer role.  In this post, it all about the money…

Question #3: How to compensate salespeople?

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