Want to improve your sales results? Sell like a doctor.

April 29th, 2018

For years, while working with providers of market research consulting and technology services, one of my pleas has been (and still is)… “Seek first to help… then to sell.” I believe it is THE most effective selling mindset for winning projects and – more importantly – long-term relationships with clients.

But recently, I heard that same sentiment stated another way… one that, I think, will resonate with most of us: “Sell like a doctor.”

I went through rotator cuff surgery last year. And in thinking back about the interactions with my orthopedic surgeon throughout the process, I thought about his “selling skills” and how they might translate in our industry.

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Don’t just “show up” at a conference. Be prepared!

April 17th, 2018

be preparedI’m attending a conference in 2 months. Here’s what I’m doing now to be prepared.

I’ll be attending Greenbook’s IIeX 2018 NA Conference in Atlanta this June. It’s one of my favorite industry events. Like many, I’m attending to expand my knowledge, but also to network – and hopefully initiate relationships with some potential clients. And even though it’s two months away, I’m preparing now to have a successful event. Here’s how…

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8 ‘Excuses’ for Not Embracing Sales and Marketing… and What to Do About It

April 10th, 2018

During the time I’ve been in this industry, I have often said that, “Market Research is an industry that does not embrace sales and marketing.” And in 12+ years, no one has ever disagreed with me about that.

To be fair, certain segments – tech providers and panel companies, for example – have done a better job of making sales and marketing an integral part of their organizations. But one of the core segments of the industry – market research agencies and consultants – uhhh… not so much!

And when I chat with the leaders of these agencies about their lack of sales and marketing activity, they always respond with some sort of reason. Make that, some sort of “excuse.” So, for each of these excuses, I want share a new way to think about it.

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