Want to Be Successful at Sales? Then Change your Mindset.

November 21st, 2017

salesI hear these kinds of statements all the time in our industry:

  • “I don’t like selling.”
  • “I’m no good at sales.”
  • “I don’t want to sell.”

I think one of the reasons I hear those things is because of the perception of the profession of selling. Consider this… when I say the word, ‘salesman,’ what sorts of images comes to mind for you? The stereotypical used-car salesman? That guy near Disneyworld selling time shares? Or (for those of you in my generation) maybe Herb Tarlek, the radio ad salesman from the late 70’s sitcom, WKRP in Cincinnati?

I get it. No one really wants to associate with “salespeople” like that.

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The 4 Reasons You’re NOT Doing Marketing & Sales

November 7th, 2017

marketing & salesWe all want to do more business development – more marketing & sales – because we know it’s important for the health of our firms. And yet we don’t.

Why is that? Why are we rarely implementing marketing & sales at a level and frequency that we wished we were? What’s holding us back?

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A difficult client… can they be good for business?

October 24th, 2017

difficult clientOne of the services we offer our clients is content development… creating blog posts, eBooks, etc. We have very talented writers on our team – they know the topics and they know how to write.

We also had this one particular client who nit-picked (at least we thought so) all the time and pushed back on our writing until we got it “perfect.” Very frustrating!

Amongst ourselves, we used to frequently complain about this client… that they were just a big ol’ pain in the a**!

But, guess what? We were wrong!

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Better, Faster, Cheaper? Which do your clients really want?

October 17th, 2017

better faster cheaper“Which do you prefer – better, faster or cheaper?” I’m sure if you asked your clients directly which they would choose, their immediate response would, of course, be “All three!”

But if they had to pick one, which one do you think it would be?  It’s a topic I discuss frequently with firms across the MR industry.

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My son quit his job to pursue his dream!, Part 2

October 10th, 2017

dreams4Three months ago, I wrote a post about my son, Alex… quitting his job in Dallas to pursue his dream in New York City. Not only did he want to relocate to a city where he had no real network of contacts, he also wanted to change industries – from healthcare to music – again, with no real connections. But he had a dream!

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Bad Salesperson… or Bad Sales Manager?

September 26th, 2017

bad sellingTrue story… earlier this week, I was the recipient of bad selling – a “cold call” email from a sales rep in our industry pitching his services.

It started with “We’ve never met, but…” Immediately, my defenses went up! I knew what was about to come – a sales pitch of some kind.

Then, at the end of the pitch, the email went on to say, “I have no idea if this is relevant to you.” Which, of course… it wasn’t.

This kind of amateurish sales effort – very common in the Market Research industry – drives me up the wall! AAARGH!!!

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What Makes a Specialist Special?

September 19th, 2017

specialistMost research firms are ‘generalists’… offering a variety of research methodologies to all kinds of firms in all kinds of industries. If it’s a profitable opportunity and if it fits their team’s skill set – they’ll take it.

And that’s fine. But with that broad approach to business comes a muddled and murky approach to marketing… decisions are difficult to make. Trying to serve so many kinds of companies in so many industries means far too many marketing options. So, how do you choose?

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How Sharp are Your Marketing and Sales Skills?

September 12th, 2017

study1Over the next couple of months, I have the privilege of speaking about marketing and sales at several Market Research industry events:

These events got me to thinking… every year, most MR professionals and principals attend a few conferences, workshops or webinars as a means of improving their research skills and staying on top of new trends in our industry.

But what about staying on top of business development for your firm? What can you do – in addition to attending the events above – to improve your marketing and sales skills? To help, here are few other resources to investigate if your marketing and sales skills need brushing up…

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